Refund policy

At The Gym Squad Canada, customer satisfaction is important to us.

Returns
We accept return requests within 14 days of delivery. To qualify for a return, the item must be unused and in its original packaging.

Return Authorization
Before returning any product, customers must contact us at info@thegymsquadcanada.ca to receive return instructions.

Non-Returnable Items
Certain items may not be eligible for return, including used fitness accessories, personal items, or final sale products.

Refunds
Once the returned product is received and inspected, approved refunds will be issued to the original payment method.

Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or defective.

Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery and include photos of the issue.

For assistance please contact:
info@thegymsquadcanada.ca